How to Register Business in Foodpanda?

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Foodpanda has been operating in the Philippines since June 2014 and is still a top choice for restaurants and small food businesses to reach more customers.

Whether you are a food business owner having a physical location or not, this is one of the fastest and most cost-efficient ways to promote your business. You can download their mobile application through Google Play, Huawei App Gallery, and Apple App Store

So how do you become a Foodpanda merchant and be able to deliver food to your customers in various locations?

In this article, we will show you the requirements to submit and the steps of Foodpanda merchant registration.

Foodpanda Merchant Requirements

These are the initial documents you need to present if you want to be a Foodpanda merchant

  • ID Card
  • Menu
  • Business License
  • Bank Account Statements

Once you officially start filling out the application form, these are the details that you will need to provide: 

Business Details Legal and Tax DetailsBank DetailsPackage
Business name

Tax Number

Bank Name

Android device or
avail of a Panda device
Business TypeLegal Company NameAccount NamePlatinum, Gold, or Basic Plan
CuisineTrade Name in BIRAccount Number
Number of BranchesWithholding Tax
Business and Mobile Phone Number

Sample Merchant Requirements

Related article: How to become a GrabFood Merchant

How to Apply as a Foodpanda Merchant?

You can begin your application when you have all the necessary information and documents. All required documents should be scanned in JPG or PDF because you need to upload them. 

These are the steps to follow to become a Foodpanda merchant:

  1. Fill out their application form
  2. After completing the application form, you will receive an email containing the contract.
  3. Download and sign the contract and upload your BIR 2303 or Certificate of Registration and Proof of Banking. 
  4. Wait for the final approval from Foodpanda so you can create your merchant profile.
  5. Activate your profile and start selling.

Foodpanda does not give an estimated time for application approval, but it is safe to say that your application can get approved faster if you submit all the required documents.

Who can apply as Foodpanda Merchant?

To become a Foodpanda merchant, you must be of legal age and you must have a DTI registered business name and Certificate of Registration issued by the Bureau of Internal Revenue (BIR). Other than these document requirements, your restaurant or shop must also be in the areas where Foodpanda is operating.

Foodpanda Serviceable Areas

Foodpanda services Quezon City, Metro Manila, Caloocan City, Taguig, Pasig, Las Pinas, Makati, and Antipolo. Here is the full list of areas where Foodpanda delivers food and more in the Philippines.

Foodpanda Merchant Fees

The Foodpanda commission rate for every order ranges from 25% to 30%. They also charge a 2% gateway fee for payments made via mobile payment applications. Additionally, phone calls made by customers through the Foodpanda app are also charged to the restaurant.

Why Become a Foodpanda Merchant?

Foodpanda has more than 1 million users in the Philippines alone, and this will give your brand a wider reach to customers within your location. Your access to its platform, marketing channel, delivery riders, and analytics will help you evaluate your business health and market performance.

Frequently Asked Questions

What percentage does Foodpanda take?

Foodpanda charges 25% to 30% commission per transaction.

Does Foodpanda have a markup?

No. Foodpanda does not have a markup. They collect 25% to 30% per transaction.

Does Foodpanda deliver at night?

Foodpanda delivery is available for 24 hours is some locations. Aside from the shops selling snacks, meals, and beverages, there is a 24-hour grocery delivery under the Pandamart section.

Do we need to hire our own riders?

No. You do not need to hire your own delivery riders. Foodpanda will handle the hiring of delivery riders. All you need to do is prepare the food or products for pickup. 

Does Foodpanda have a merchant app?

Yes, they do. You can choose whether you will use a personal device or get a Foodpanda tablet to process orders and track your business performance.

How to cancel Foodpanda merchant?

You can cancel your account by sending an email to Customer Service requesting account deletion. But this is only possible if all dues have been settled.

Can I stop receiving orders at any time?

Yes, using the Foodpanda tablet, you can notify customers that you are pausing orders for a specific time. You can also alert customers that your store is busy, and they may need to wait longer than usual.

How far does Foodpanda deliver?

In 2021, they released the Extra Mile Delivery feature which extended the delivery radius from a customer’s home address by three to eight kilometers.

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